MUMBAI: One the leading MSOs in India, Hathway Cable & Datacom Limited, undertook stringent action against recent disruption of its services in Pune by lodging three FIRs in multiple police stations across the city.
In a series of incidents recently, fibre optic cables of Hathway provided by Tata tele-services were cut at multiple locations in the city by unknown parties leading to disruption of Hathway services and causing inconvenience to several Hathway customers.
Due to the fibre cuts, Hathway signals were disrupted and lost for around 4 to 6 hours during the crucial ICC World Twenty20 matches including the semi-final encounter between India and West Indies, which led to huge consumer angst and created a lot of dissatisfaction to several Hathway customers. The fibre cuts caused by certain unknown parties seemed to be a deliberate and an intentional attempt to disrupt Hathway services in Pune and tarnish the brand image of the company, especially, during a high decibel event like the ICC World Twenty20. Hathway suspects that the agenda was to destabilise Hathway in the city and cause revenue loss.
Senior Hathway officials in Pune immediately took measures to counter this act of fibre cutting by illegal means by lodging FIRs across three major police stations in the city, demanding a probe.
Once the police investigation is out, Hathway seeks to take legal measures against the culprits.