Mumbai: Telecom Regulatory Authority of India (TRAI) has released  recommendations on ‘Leveraging Artificial Intelligence and Big Data in Telecommunication Sector’. The regulatory authority stated in a press release, dated 20 July 2023, “The impact of AI is not limited to only the telecom sector. AI has the potential to impact a wide range of sectors, including healthcare, finance, transportation, education, agriculture and many others. Therefore, it is important to take a holistic approach for examining the impact of AI across all sectors rather than focusing only on telecom.”

It further said, “As AI technology is still evolving, it took time to examine and bring out the multiple aspects of AI/ML in the telecommunication and other sectors by studying various international practices which are also in the nascent stage.” 

Based on the comments of the stakeholders, discussion during the Open House Discussion and analysis thereof, the authority has finalised these recommendations. In view of the impact of AI in all sectors, the framework which has to be suggested for telecom cannot be treated in isolation and hence a common framework covering all the sectors is being proposed.