TRAI extends deadline for pre-consultation paper on standards of QoS amendments

TRAI extends deadline for pre-consultation paper on standards of QoS amendments

MUMBAI: Nearly a week after issuing the notification that the Telecom Regulatory Authority of India (TRAI) is looking at making amendments to the Standards of Quality of Service (digital addressable cable TV systems) (amendment) regulation 2012 (12 of 2012) for ensuring better billing practices by MSOs and LCOs, it has decided to extend the date for receiving comments from stakeholders.

 

The earlier deadline of 8 September 2014 has been extended to 12 September 2014 on the request of stakeholders. However it states that no further extensions will be entertained.

 

The amendment, when approved, will come into effect 30 days from the date of publication and will be called Standards of Quality of Service  (digital addressable cable TV systems) (amendment) Regulations 2014.

 

TRAI says that the main purpose of issuing this new amendment was because it kept receiving complaints from subscribers about not getting proper bill and receipt. The regulator feels that financial disincentives should be levied on non-compliant MSOs and LCOS, similar to how it happens in the telecom field where this action has yielded result.