MUMBAI: At just 22, Aadit Palicha and Kaivalya Vohra are racing past food-tech giants Swiggy and Zomato, proving that speed isn’t just a metric-it’s a revolution. Their Zepto, the lightning-fast disruptor of India’s consumer internet space, where quick bites meet quicker delivery.

In a bold move to elevate its café division, Zepto has elevated Shashank Shekhar Sharma as its new chief experience Officer (CXO). With a mandate as sharp as its delivery timelines, Shashank steps into the driver’s seat to steer Zepto Café toward dominating the hyper-competitive food-tech arena.

Zepto’s co-founder & CEO, Palicha commended Shashank’s exceptional contributions, "Shashank is a top-tier operator. I have had the personal privilege of learning from his combination of detail-oriented execution, strategic clarity, and most importantly, unrelenting obsession with the customer. Zepto Café has been built ground up by him, and I believe he has it in him to build one of the largest food QSR businesses in India."

Since Zepto Café’s inception, Shashank has been instrumental in shaping its journey. Reflecting on his promotion, he stated, "I am thrilled to take on this responsibility at such a pivotal time for Zepto Café. The online café model represents a paradigm shift in how urban India enjoys food and beverages, combining convenience, speed, and quality. As we introduce new menu items to the selection, we will remain meticulous in curating assortments that meet our high standards of quality consistency and taste. I look forward to working with our talented teams, sellers, and partners to build on this success and continue delighting users with exceptional experiences."

Shashank’s rich background in food tech, retail, and QSR spans nearly two decades. His proven track record in driving business transformation and scaling operations perfectly aligns with Zepto Café’s ambitious growth trajectory.

Under his leadership, Zepto Café is set to strengthen its footprint and redefine urban India’s food and beverage experiences.