Mumbai: Hindi news channel NDTV India has been removed from popular channel packs offered by cable TV operator Hathway Cable and Datacom, the channel has said.
The channel tweeted the development on 3 September via its Twitter handle asking customers of the cable operator to call the customer service number and ask why NDTV India channel has been removed. It also asked them to tweet to the cable provider using their official Twitter handle.
The call was taken up by NDTV Convergence, head, Suparna Singh and NDTV India, senior executive editor, Ravish Kumar. At the time of filing this report, the Twitter posts have gone viral garnering thousands of views, likes and retweets.
The situation escalated further when Ravish Kumar shared a video clip that has been shared across NDTV’s social media handles.
.@ndtvindia removed by @HathwayCableTV from some popular packs. Our team talking to them to resolve this. To support @ndtvindia, pls tweet @HathwayCableTV or call them : 1800 4197 900; 0120 6836401
— Suparna Singh (@Suparna_Singh) September 3, 2021
.@ndtvindia को @HathwayCableTV अपने पोपुलर पैक से हटा दिया। हम बात से समाधान का प्रयास कर रहे हैं। आपके केबल में @ndtvindia नहीं आ रहा है तो @HathwayCableTV को ट्वीट कीजिए और इन नंबरों पर फ़ोन कर चैनल का कनेक्शन माँगिए। 1800 4197 900; 0120 6836401
— ravish kumar (@ravishndtv) September 3, 2021
“Often TV News channels are removed from the channel packs citing operational bottlenecks. However, this matter is different,” said Kumar on his Prime Time Show. “There is a lot of effort that goes into preparing the programming for NDTV. This programme is not conjured out of thin air. The effort that goes into producing the primetime shows, there are thousands of words that are typed from the morning 7 a.m till the evening 10 p.m, which I do myself. We have a small team that puts in a lot of effort.”
Hathway Cable ने लोकप्रिय पैकों से NDTV इंडिया को हटाया, देखें रवीश कुमार का दर्शकों को संदेश...@NDTVIndia का समर्थन करने के लिए, कृपया @HathwayCableTV को ट्विटर पर ट्वीट करें, या उन्हें कॉल करें: 1800 4197 900; 0120 6836401 pic.twitter.com/RPx8TjEKA0
— NDTV India (@ndtvindia) September 3, 2021
Kumar said it is not good when the programming that is created with so much effort is not able to reach the viewer because of the hurdles imposed by others. "We will continue to work. Today’s programme will not reach you. Yet, when history will look back, it will note that this was the only programme worth watching," he said.
On 4 September, Hathway Cable issued a statement, "The NDTV News channel is available for all Hathway Subscribers. Our customers can easily subscribe to the channel as per their requirements."