Mumbai: Digital insurer Edelweiss General Insurance (EGI) has onboarded Madhu Malhotra as its chief technology officer. She will spearhead the technology function at EGI and drive digital innovation in line with the brand’s strategy of transforming the insurance landscape in India through tech driven solutions and offerings.

Malhotra is an eminent technology leader who brings with her two decades of rich experience across fintech and telecom domains. She has a proven track-record in leading digital innovations, engineering modernisations and transformations and streamlining cloud initiatives.

Prior to her new role, Malhotra was head of technology at Spectra. She was also associated with Airtel for 10 years and held many leadership positions there. While at Airtel Bank, she led the launch of the first payments bank of India, headed the financial inclusion vertical to deliver large scale customer impact and drove agile adoption and transformation.

Edelweiss General Insurance executive director & CEO Shanai Ghosh said, “Technology has proved to be a game changer for the Insurance industry, with the potential to transform the entire service ecosystem and enhance customer experience. At EGI, we are well placed to leverage this transformation, given our digital operating model. I am excited to welcome Madhu to be part of our digital journey and lead this strategic business function for us. Her experience and expertise will help build a robust technology function that will help drive our business strategy. I wish her the very best for an enriching career with us.”

Malhotra added, “As CTO my focus will be to create future ready digital platform and products offering state of the art digital experience and capabilities to our customers. I will strive for a culture of innovation to make the customer experience simple and transparent. I am incredibly excited to play a key role in accelerating this digital journey in the growth of EGI that Shanai has envisioned.”