MUMBAI: Infosys has been positioned as a major player in the 'IDC MarketScape: Service Providers for EMEA Utilities 2017 Vendor Assessment'. The company has been recognised for its ‘Renew and New’ strategy of transforming core IT services and leveraging emerging technologies like AI and analytics for new products and services.
The IDC MarketScape vendor assessment provides a comprehensive overview of services for the Utilities segment and assessed 15 service providers for the report. As per the report, “Infosys is a trusted transformation partner known for its ability to provide its clients with the right mix of technology options, competence, and innovation in execution. Its focus on automation using its artificial intelligence platform MANA to reduce cost and increase agility, and initiatives like Zero Distance are helping clients realize value beyond the contracted engagements.”
Highlights, in the report:
• Investments in products & platforms: Infosys is credited with a solutions portfolio that is well aligned to the future needs of the industry and an ability to co-innovate and commercialize solutions with their clients using initiatives like design thinking. This is amplified by recent acquisitions in the digital (Skava) and automation space (Panaya)
• Effective Delivery Model: Infosys' effective engagement model and delivery machine means the company has good client relationships, a credible delivery record, client recognition for value and flexibility
• Innovative Offering: Infosys has a Utilities Experience Center in London to showcase innovative offerings and Innovation Fabrik in Berlin. This ‘living lab’ embodies Infosys' new customer engagement concept of ‘eEcosystem as a service’, bringing together the company's innovation accelerators and its network of technology partners, start-ups, academia and clients
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market.
