MUMBAI: Hinduja TMT (HTMT) has announced its signing an agreement with Georgeson Shareholder Communications, Inc. to acquire 100 per cent of Source One Communications Inc.USA (SOC) in an all-cash deal of approximately US$ 8.5 million, funded entirely through internal accruals.
SOC has operations in New Jersey (USA), Toronto (Canada) and Manila (Philippines) through a subsidiary called Source One Communications Asia (SOCA).
SOCA is a joint venture company set up in 2001 between SOC (57.5 per cent ownership) and Customer Contact Center Inc. (c3), Manila (42.5 per cent ownership). recalled that HTMT recently acquired controlling interest in c3, which has independent revenue of USD 6.8 Million and for which HTMT paid USD 3.9 million. With the acquisition of SOC and its current shareholding in SOCA, HTMT has consolidated its ownership of SOCA, informs an official release.
SOC had consolidated revenue of USD 15.87 million in its fiscal year ended 30 June 2004. It currently operates a total of 500 call center seats in USA, Canada and the Philippines, which is growing today. Source One has won the accolades of its customers by rendering high quality services through its On-shore, Near-shore and Off-shore Call Center facilities at USA, Canada and Philippines. It has multi lingual capabilities of French & Spanish besides English. The company has strong Marketing and Client Management Teams located in New Jersey providing well-knit client interaction, adds the release.
Together with c3, the total number of seats in Manila amount to over 1000. The total number of clients served by SOC, SOCA and c3 are 22. These clients include Multinationals and Fortune 500 companies in different verticals like Pharmaceutical Products, Consumer Electronics and Household Products, Financial Services, Energy and Utilities.
Commenting on the SOC acquisition, HTMT COO K observed: "Source One is an excellent strategic fit to our past acquisition of c3. The current acquisition is a definitive step in the evolution of HTMT into a global ITES Company. With this, HTMT is now in a unique position by having a strong front end, enhanced Service offerings, verticals and presence in multiple geographies. Cross selling BPO, Call Center Services with multi lingual capabilities, and IT in diversified verticals across different geographical locations now provides HTMT a very strong competitive edge against its peers leading to potential scaling and higher profitability. We believe that the scaling up of both SOCA and c3 operations based on excellent customer response to the quality and competitiveness delivered, is likely to considerably improve the topline and bottomline of the entities."